Terms & Conditions – MID-TN Headlight Restoration

By booking an appointment with MID-TN Headlight Restoration, you agree to the following service terms and policies.

Scope of Service

Our service is a cosmetic exterior headlight restoration.
We restore the outside surface of the lens only.

Our service does not include:

  • Internal headlight cleaning

  • Opening or disassembling headlights

  • Repairing electrical components, bulbs, wiring, or condensation issues

  • Fixing cracks, rock chips, pitting, or physical damage in the plastic

While most headlights see major improvement, results may vary depending on age, damage, and prior condition.

Paint & Surface Disclaimer

We carefully tape off surrounding paint and trim before performing the service. However:

By booking, the customer acknowledges:

  • Some vehicles may have weak, chipped, repainted, or previously damaged clear coat

  • Tape adhesion can occasionally lift failing or compromised paint or clear coat

MID-TN Headlight Restoration is not responsible for paint or clear coat damage that occurs due to pre-existing paint conditions.

Pre-Existing Damage

We are not responsible for pre-existing:

  • Cracks or fractures in the lens

  • Deep pitting or rock damage

  • Previous sanding or DIY restoration damage

  • Headlights that are severely degraded beyond safe restoration

If we determine a headlight is not a good candidate for restoration, we may decline service.

Photo Documentation

We take before and after photos of every vehicle for:

  • Quality control

  • Documentation of pre-existing conditions

  • Marketing and social media use

By booking, you grant permission for photos of your headlights/vehicle to be used for promotional purposes.

(No personal information or license plates will be intentionally highlighted.)

Expected Results Disclaimer

Headlight restoration significantly improves clarity and appearance, but:

  • Results are not the same as brand-new replacement headlights

  • Some permanent wear may remain depending on lens condition

  • Longevity depends on sun exposure, weather, washing habits, and storage

    Weather & Rescheduling

    For quality and safety, appointments may be rescheduled due to:

    • Rain

    • Severe humidity

    • Extreme temperatures

    We will contact you as early as possible if rescheduling is needed.

    Satisfaction Policy

    We stand behind our work and want you happy with the results.
    If you have concerns, please contact us within 48 hours of your appointment so we can review and make it right when possible.

    Acceptance of Terms

    By booking an appointment, the customer acknowledges and agrees to all terms listed above.

Headlight Restoration Warranty

Our Workmanship Guarantee

We stand behind the quality of our work.

  • Standard Package: 6-Month Warranty

  • Premium Package: 18-Month Warranty

This warranty covers premature oxidation, hazing, or failure of the applied UV ceramic protection.

If your headlights experience abnormal fading or oxidation within the applicable warranty period, we will re-service the headlights at no charge for the restoration work.

Warranty applies to the original customer and vehicle only and is non-transferable.

What Is Covered Under Warranty

This warranty covers:

  • Premature oxidation or yellowing

  • Loss of clarity caused by coating failure

  • Abnormal hazing after proper curing time

  • Workmanship-related issues from the original restoration

What Is NOT Covered

The warranty does not cover damage or wear caused by:

  • Accidents, collisions, or physical impact

  • Rock chips, pitting, scratches, or cracks in the lens

  • Headlights that were already severely deteriorated before service

  • Moisture or condensation inside the headlight housing

  • Automatic car washes using harsh or acidic chemicals

  • Improper care, neglect, or chemical damage

  • Intentional damage or vandalism

  • Normal wear over time and environmental exposure

Warranty Travel Fee

If a warranty re-service is needed, the restoration work will be completed free of charge.

Because our service is mobile, a $25 travel fee applies for warranty return visits to cover fuel and travel time.

We will always confirm scheduling before the visit.